Delete Account Info

Users can delete their PlantedCollection account directly in the app or website.

To delete your account:

1. Log in to your PlantedCollection account.

2. Tap or click Info.

3. Select Account Deletion.

4. Select Delete Account.

5. Confirm by selecting Yes, Delete My Account.

Before final deletion, users will see a confirmation message explaining that deleting an account permanently removes:

- Account profile information

- Posts and uploaded content

- Order and marketplace-related account data tied to the profile

- Connected Shippo information associated with the account

- Connected Stripe information associated with the account, to the extent removable by our platform

What happens after deletion:

- Your account will be permanently deleted.

- Your profile, posts, and account information will no longer be accessible.

- This action cannot be undone.

Important note:

Certain information may be retained for a limited period if required for legal, fraud prevention, tax, payment, dispute, or security purposes.

If a user cannot access their account and needs deletion help, they can contact PlantedCollectionServices@gmail.com.