Privacy Policy

Information We Collect

- Account and profile information, including username, email, password hash, seller location, optional social link, saved address, and account settings.

- Listing, PlantCabinet, Market Chat, Droplet, Outlier auction, public purchase-collection, review, report, and uploaded photo or video content.

- Order, payment-reference, refund, shipping, label, and tracking records. Raw payment-card numbers are collected by Stripe, not PlantedCollection.

- Security and reliability information, including session cookies, request timing, IP address and user-agent information in ordinary server logs.

- Push-notification device tokens when phone notifications are enabled.

How We Use This Information

We use this information to manage accounts, display marketplace content, process and fulfill orders, provide payments and shipping, communicate transaction and security updates, prevent abuse, and maintain the service.

We do not request continuous or precise device location.

Payments and Sharing

Stripe processes payments and seller payout onboarding. Shippo supports seller shipping, labels, and tracking. Hosting, email-delivery, mobile app-store, and push-notification providers process information needed to provide those services.

Public profiles, listings, reviews, public Market Chat content, Droplet sale information, and purchase Collection cards are visible to other users. Collection cards may show the purchased plant, original price, seller, and owner-added photos; owners can hide individual purchases. Shipping, contact, tracking, card, and payment-reference details are not displayed in the public Collection.

PlantedCollection does not sell personal information or use it for cross-context behavioral advertising.

Retention and Choices

Active account and marketplace content is retained while needed to provide the service. Transaction, payment, shipping, fraud, security, dispute, tax, and legal records may be retained after account deletion where reasonably necessary or legally required.

Deleted information may remain in access-restricted backups until ordinary backup rotation. It is not restored to the live service except for disaster recovery.

You can correct account details, download an account-data export, or delete your account from Account settings. Contact the privacy address below for other access, correction, deletion, or export requests.

Children and Contact

PlantedCollection is not directed to children under 13.

For privacy questions or requests, email PlantedCollectionServices@gmail.com.